One workflow from client invitation to exchange-ready file.
ConveySure AML is not a set of disconnected checks. Every questionnaire answer, uploaded document, screening result and decision feeds a single matter record — so readiness is always visible and the audit file builds itself as work happens.
The full matter journey, in order.
Four phases carry a matter from first contact to a pre-exchange readiness decision. Each step below is a real stage in the product, not a marketing abstraction.
The same matter, four different working views.
Fee earner
Runs the matter day to day: reviews document findings, accepts or queries them, raises client questions and clears blockers before exchange.
MLRO
Sees only what needs judgement: a prioritised referral queue, the reasoning behind each escalation and decision controls that record conditions.
Admin
Configures the firm: users and roles, AML settings, risk appetite and templates — without touching individual matter decisions.
Client
Gets a guided portal, not compliance software: plain-language tasks, secure uploads and progress they can follow on a phone.
Readiness is calculated, not guessed.
A matter is ready when its controls are complete — not when the file feels finished. The readiness engine is deterministic: the same evidence state always produces the same answer, and a human confirms the conclusion before it counts.
- Completed controls — identity, source of funds, screening and evidence checks that have been satisfied and recorded.
- Blockers — unresolved findings, missing evidence or pending decisions that stop progression, each with a named reason.
- Next actions — the specific step that unblocks the matter, assigned to the right role.
- Human confirmation — readiness is surfaced by the system but signed off by a person.
Nothing lives in a side tool.
Questionnaire answers, bank-statement analysis, screening events, findings, client queries, MLRO decisions and generated reports all attach to the matter itself.
When an auditor asks a question, the answer is on the file — with who did what, and when.
Five layers, clearly separated.
Each layer has one job. Automation prepares work; people make decisions; everything is recorded.
Secure invitations, questionnaires, uploads and plain-language tasks.
Matter profiles, evidence requests, blockers and next actions per role.
Document extraction, funds calculation, cross-document checks and screening.
Human review, MLRO referrals, recorded decisions and conditions.
File-ready reports, audit trails and evidence schedules built from the record.
Next: what happens after a document is uploaded?
The evidence workflow is where ConveySure does its heaviest lifting — extraction, findings and cross-document checks.